Website Policies


Our policies on online issues

Customer Data Privacy

2000 Cranes treats all customer information as private and confidential.  We never disclose this information to other individuals or organizations.  As well, 2000 Cranes never shares information with mass marketing companies.


Credit Card Data

In accordance with the conditions of our partnership with PayPal and CCNow, 2000 Cranes never receives (nor has access to) customer credit card numbers.  We receive the following information from CCNow which is used for shipping purposes only: customer's address, telephone number, e-mail address, and type of credit card used.


Product Photography

We have made every effort to display accurate photography on  We use diffused lighting in a darkened studio where no background color or other light elements can be reflected off the piece.  As a result, works may appear lighter in person if viewed inside a room directly under incandescent lighting.  Additionally, the color capabilities of your computer monitor can affect what is seen on screen.


Product Warnings

Under certain circumstances, the materials used in artwork may be harmful to humans or animals if used in ways other than those intended by the artist.  For example, not all decorative objects (ex. vases, incense burners) can be used for eating and/or drinking; some are only for display and viewing pleasure.

If the product is used in ways other than those intended by the artist, you assume all responsibility for such use.  We at make no warranties whatsoever in regard to the artwork beyond that provided on this website.



This site is provided by 2000 Cranes on an "as is" basis.  2000 Cranes makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products included.  To the full extent permissible by applicable law, 2000 Cranes disclaims all warranties, express and implied, including but not limited to implied warranties or merchantability and fitness for a particular purpose.  2000 Cranes will not be liable for any damages of any kind arising from the use of this site or the products purchased using the site, including but not limited to direct, indirect, incidental, punitive and consequential damages.


Pricing & Taxation

The prices displayed on this website are quoted in Japanese yen (¥).  Prices are subject to change at any time.  Sales tax of 8 percent (8%) will be automatically applied to orders originating from within Japan.


Import Duties & VAT

All prices displayed on this website do not include import duties, value added tax (VAT), or any other charges levied on goods from Japan.  Buyer accepts full responsibility for such charges when or if they apply.


Fraudulent Orders

Our credit card payment processor screens all orders with proprietary Address Verification Software (AVS) and extensive database cross-referencing.  Additionally, 2000 Cranes verifies all orders by phone or e-mail.

warning bullet  We pursue fraudulent orders to the fullest extent of the law.


Technical Issues

Given the unpredictability of technology and the online environment, 2000 Cranes cannot guarantee an uninterrupted or error free environment.  2000 Cranes shall not be liable for damages of any kind related to your use of or inability to access this site.


Have a question not answered here? Contact 2000 Cranes.