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2000 Cranes Satisfaction Guarantee







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At 2000 Cranes, we stand behind the works we sell.




At 2000 Cranes, we sell only the highest quality, exhibition-grade pieces the artists we represent have to offer.  We do not deal in secondhand or B-grade pottery acquired through auctions or pottery fairs.  As a result, the value and provenance of the works we sell is unquestioned.

With our professional photography, in-depth artist profiles, customer service, and timely delivery, we ensure your trust & satisfaction in every acquisition you make through us.


If, however, you are unsatisfied with your order in any way, or feel that it was misrepresented, we will issue you a full refund - no questions asked.

Your trust is our main concern.  Your complete satisfaction is our goal.

 

Return Policy Terms

  • Please contact 2000 Cranes by e-mail within fifteen (15) days of delivery at:


     

  • 2000 Cranes will issue a full refund of the purchase price and original shipping charges (less any duties paid by the customer) once we receive the item back in re-sellable condition.
     

  • Buyer accepts responsibility for shipping charges (including insurance) back to 2000 Cranes.  Please understand that we can only refund return shipping charges if the return is a result of our error.
     

  • Credit card charges will be refunded on the same credit card only.


 

--- Effective November 18, 2006 ---

 

 

 

 

 

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